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Work Done Quickly

Support your organization with a service management tool to match your pace.

We want organizations to work effectively, so that your consumers can too.

When agents are happy, customers are happy.

Learn more about IT Service Management

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IT Service Management Made Simple

Our ITSM tools promise to deliver the fastest possible experience to manage every Service within your organization.

Amazing things can happen with Burst. See a demo.

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Incident Management

Easily log and bundle incidents together in order to resolve problems for your customers.

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Service Management

Keep an eye on how your services are doing by evaluating incidents and issues logged against them.

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Customizable

Place your users within teams which can collaborate on solving tough issues

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Intuitive

Rest well knowing that your Service Management tool is simple enough to use without hours of training.

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Data Driven

View the information you need - first contact resolution, SLA, and more.

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Lean

The barebones design means that you don't need to spend weeks configuring features you'll never use.

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Web Based

Applications on the web can be accessed anywhere and anytime, meaning no device compatability issues for your users.

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Supported

If you ever run into issues or have an idea to improve your instance, our executive team is here for you.